We have compiled a small list of letters requested by Cambridge BEC students.

You simply have to highlight, copy and paste the words to make them yours.

Content is posted on the website to support Cambridge exam revision and       e-learning and is subject to regular update and change.

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Sales 

Hints on how to design and format a sales letter in English

A list of common letters in English to help you in your sales or business development activities.

Basic appointment confirmation letter example


Purchasing or Ordering 

We often buy things over the phone, need to send an email or letter to confirm or change an order. A few example letters to help you are listed below.

Confirmation Of A Verbal Order

Canceling An Unfilled Order because of late delivery


Writing To Complain

Great care has to be taken when writing a complaint letter, please refer to your company rules or contact The Boston School should you need any help.

Writing to complain about poor service or a product

Complaint Letter Template

English Business Letters
For  more  information  on  Cambridge BEC or other exam courses please telephone

Rose Nassif Travers on (+41)  044 310 30 38
or

email The Boston School

Please tell us what kind of letters you want on this page
Basics - to get me by
Business development
Complaint letters
Purchasing and supply
Sales and order handling
Topics - e.g. going on holiday

The Boston School    Bahnhaldenstrasse 32     8052 Zürich 044 310 30 38